The Freshdesk mobile app for Android makes it easy for you to deliver exceptional customer service experiences, no matter where you are. With all the abilities of a helpdesk in your phone, you can answer customer queries, record new problems and resolve them even when away from your desk.
[Top Ten] Excellent app
Really commendable effort from the people behind this. My 90% of the product pipeline and customer support management is handled thru the mobile app. I've to really admire the support I got from the team when I ask for any additional feature. Keep it rocking guys.
Tips for using the product
Freshdesk helped me a lot in managing my service. Thanks to the support team they respond and provide solution ASAP.